Dear Customers,

Thank you for your interest and support in our art sculptures. To ensure your satisfaction while maintaining the uniqueness and quality of our works, we have established the following policy:

• Non-refundable: All sales of art sculptures are final. Given the unique and customized nature of these works, we cannot offer refunds once a sculpture has been purchased.
• Exchanges: While we do not offer refunds, we understand there may be exceptional circumstances. In such cases, we offer the possibility of exchanging your sculpture under certain conditions. Exchanges are only possible after full payment and within 7 days of delivery. The sculpture must be returned in its original and undamaged condition.
• Exchange Process: To initiate an exchange, please contact us with the details of your order and the reason for the exchange. We will assess each request on a case-by-case basis and guide you through the necessary steps.

We appreciate your understanding and are committed to ensuring the highest quality and satisfaction for our customers.

Dear Valued Customers,

We are excited to bring our unique art sculptures right to your doorstep. To ensure a smooth delivery experience, please take note of the following information:

• Shipping Timeframe: Our sculptures are carefully prepared and shipped within 5-10 days of your order placement. This timeframe allows us to handle your sculpture with the utmost care and attention it deserves.
• Delivery Process: Once your sculpture is ready for shipment, you will receive a notification with the tracking details. We partner with reliable courier services to ensure your artwork arrives safely and on time.
• Handling Instructions: Each sculpture is meticulously packed to protect it during transit. Upon arrival, we recommend handling the package with care to preserve the integrity of the artwork inside.
• Customer Support: Should you have any queries regarding your delivery or require assistance, our customer support team is here to help. Feel free to reach out to us at any time.

We appreciate your patronage and look forward to enhancing your space with our art.

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